Baxi E133 fault code on combi boiler

How to Fix an E133 Baxi Boiler Fault: Error Repair Guide

Last updated on January 11th, 2025

The E133 Baxi fault code is shown on the boiler display when there is a problem and your boiler goes to lockout. I have been carrying out boiler repairs full-time for over a decade and having fault codes on the screen when I arrive is very welcome. Here I’ll show you some ways to fix a Baxi boiler with an E133 fault based on my on-the-job experiences.

What does E133 mean?

This error code is also used on Main and Potterton boilers (Baxi-owned). The Baxi, Main and Potterton E133 faults are the same.

E133 fault meaning from a Baxi manual:

E133 indicates that the gas supply has been interrupted, ignition has failed or the flame has not been detected.

– Baxi

Some common causes:

  • Gas supply fault: The boiler has been locked out due to not getting any or enough gas. This can be checked quite easily without having to open up the boiler
  • Frozen condensate pipe: If it’s below zero cold weather and you have an external condensate pipe, there is a good chance it has frozen causing your boiler to lockout
  • Leak in combustion chamber: The flame sensing electrode cable can get wet if there’s a leak in the combustion chamber
  • Faulty boiler parts: Boiler parts often fail and need to be replaced

How to fix an E133 fault

The first thing I would check is that the gas is turned on at the gas meter emergency control valve (ECV).

Emergency control valve on gas meter
ECV turned on

Gas supply fault

If you have other gas appliances, like a gas hob or gas fire, check to see if these are working to find out if you are getting gas in the property. Prepay gas meter: If you have a prepayment gas meter, make sure you are in credit as this is a common situation I come across.

Gas meter ECV turned off
ECV turned off

Frozen condensate pipe

If it’s freezing outside, having a frozen condensate pipe is possible. You can pour hot water on it to melt the frozen water inside the pipe and reset the boiler. Your condensate pipe could also be blocked if it’s not freezing weather.

Frozen external condensate pipe
Frozen condensate pipe

Leak in combustion chamber

A leak inside the combustion chamber on certain Baxi boilers (Duo-Tec, Platinum…) will cause a pool of water to fill the bottom. The flame sensing electrode cable connector sits in this water which causes the boiler to cut out a second or two after firing up. This is an easy fix for a gas engineer.

Baxi flame sensing electrode cable in water
Electrode cable connector sitting in water

The cable must be lifted out of the water, disconnected, and any water blown out of the connectors. Then, the cable must be rerouted slightly (to keep it off the bottom permanently) and reconnected. The boiler will now work again, but the leak needs to be found and fixed.

Baxi flame sensing electrode repair
Connector dried and cable rerouted

Faulty boiler parts

A gas supply problem or a frozen condensate pipe are the most common causes of a Baxi E133 error but it could be caused by faulty boiler parts.

Here are some potential causes:

  • Faulty gas valve: Might need a new one
  • Worn-out spark electrode: Might need to be cleaned, bent or replaced
  • Faulty PCB (printed circuit board): The PCB is the brain of the boiler and might need to be replaced
Baxi combi boiler spark electrode being removed
Baxi spark electrode

How to reset a Baxi boiler

The first thing I would do on a boiler that is not working, no matter what fault code is showing, is to check the pressure and reset the boiler. This is the simplest way to get your boiler working again, as it might have just locked out.

Modern Baxi boiler

To reset a modern Baxi boiler (eg 600 or 800), you must find the reset button. You must press the button to reset the boiler. Sometimes you have to hold it down for a few seconds, but on some Baxi boilers, it just needs to be pressed and released.

Baxi boiler reset button
Baxi boiler reset button

Older Baxi boiler

If it’s an older Baxi (Duo-tec, 105 etc..) with a knob to turn the boiler on and off, you will need to turn it fully anti-clockwise and hold it at ‘R’ for a few seconds until it resets.

How to reset a Baxi boiler
Reset knob on the left

Baxi E133 won’t reset

If your E133 error won’t reset, this means you have a problem that needs fixing before trying to reset it again. When the ignition has gone to lockout, it won’t reset until the cause of the error is fixed. If you have fixed a gas supply issue and it still won’t reset, this could mean there is air in the gas pipe. You should try resetting it a few times to get the gas into the boiler and get rid of the error code.

Baxi boiler guides

Conclusion

Fixing an E133 error is usually done by fixing a gas supply issue. On a cold winter night, an E133 fault is likely caused by a frozen condensate pipe. This is fixed by pouring hot water over the condensate pipe outside and resetting the boiler.

If you are sure you have gas and the condensate pipe isn't frozen or blocked, you should call a local gas engineer as it could need a part replacing.

Have any questions? Drop them in the comments below, I’ll do my best to help! If you found this post helpful, don’t forget to share it with others who might benefit.

Author

  • Steven Reid HouseWarm Plumber

    I am a full-time plumber and Gas Safe registered engineer. I incorporated HouseWarm Ltd. in 2011 to provide heating and plumbing services to homes in Newcastle upon Tyne, England. I now blog about what I've learned over the years to help DIYers and plumbers.

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9 thoughts on “How to Fix an E133 Baxi Boiler Fault: Error Repair Guide”

  1. Hi.

    I have a Baxi 105e and I came home to both the spur and 2amp fuse blown.
    The spur has been changed and I have the light however when I changed the 2 amp fuse as soon as the boiler tried to connect to the thermostat after about 15 seconds the fuse blows.

    Is there anything you could help me with at all.
    Many thanks

    Car

    1. Steven Reid

      Hi Craig, not much I can tell you but sounds like it could be water in the electrics somewhere, potentially on the PCB or some wiring.

  2. where the white condensate pipe is joined to the boler by a flexible pipe it has split and a small amount of liquid is blown into the boiler,what is the part called,i have a baxi duotec combi 24 he tec

    1. Steven Reid

      It’s called the discharge pipe. Baxi part number 5114763

  3. Mike Wigfield

    Hi Paul
    We have a problem with my stepdaughters Baxi combi boiler the E133 code keeps coming up. I’ve altered the condensate pipe to make sure it has a slope to the outside of the house. I’ve also now fitted a condensate pump But the code still comes up probably about once a day. Once the reset is pushed it resets and works for a while.
    I mentioned it to the service engineer but he said boiler seemed fine and he suggested the pump, but as I’ve said it’s still playing up. Would you think it’s a valve inside the boiler as the gas meter tap seems ok.
    Mike

  4. Paul Armiger

    I recently had a new smart meter fitted now I’m getting the error code e133 on a baxi duo tec.
    I’ve reset it and ran it for several hours but when it switches on in the morning is when I get the error code and it doesn’t fire up the valve seams to be fully open could it be a faulty meter or just a coincidence?
    Your advice would be appreciated
    Cheers Paul

    1. Steven Reid

      Hi Paul,
      It could be a regulator (at the meter) or another supply problem or just a coincidence. The first thing I’d try to rule out in this weather is a blocked or a frozen condensate pipe issue.

  5. Hi can I ask a question my boiler witch is a main eco combi boiler has had error code E133 twice in a week my boiler due to be serviced in 3 weeks do I need to call an engineer if it happens again

    1. Steven Reid

      Hi Lynne,
      Check the gas valve is fully open at the gas meter (the handle should be in line with the pipe).

      Yes, if it happens again you should probably call an engineer as it could be a problem with not getting enough gas supplied to the house, amongst other things.

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