Affordable boiler repairs in Newcastle & North Tyneside

Get your faulty boiler fixed from a local Gas Safe registered engineer.

Expert boiler repairs

One-off repairs

Pay a one-time fixed price to get heating and hot water back up and running. No hidden fees or contracts. If a system is beyond saving, an upfront quote for a new boiler installation can be provided.

Gas Safe registered

All diagnostic and repair work is carried out by a local Gas Safe registered engineer. To prevent unexpected breakdowns entirely, booking an annual boiler service is highly recommended.

Same day fix

Most standard boiler parts are sourced and fixed on the same day as diagnosis to keep repairs fast and efficient. If needed, a legal Gas Safe safety check (CP12) can also be added to the visit.

Transparent boiler troubleshooting

A thorough diagnostic check pinpoints the exact root cause of the issue immediately—whether a system is dropping pressure, making unusual noises, or showing a lockout error code.

Any successful fix is subject to a standard minimum charge of £60, covering everything from simple pressure adjustments to minor settings resets. For more complex faults requiring replacement components, a clear breakdown of the part cost is always provided on-site before any installation work begins.

Simple repair costs

There are no complicated hourly rates or hidden call-out fees. The pricing structure is kept completely transparent so there are zero surprises when the bill arrives.

Any successful repair—no matter how small or quick, such as flipping a switch, rebalancing system pressure, or clearing a minor fault code—is subject to a flat minimum charge of £60. A local engineer works efficiently to diagnose issues accurately, ensuring you get a dependable, straightforward service without inflating costs on simple fixes.

Standard repair rate £60

Watch a recent boiler repair in Newcastle

Watch me repair a boiler with a pressure loss fault by recharging the expansion vessel. I’ve edited the video down to show the repair process in just a few minutes, giving you a quick look at one of the most common boiler faults I come across.

Testimonials

5.0 out of 5 — 56 reviews on Google

Great and quick communication. Clean and professional work. Had an outdoor tap fitted for the garden. Responses to the enquiry and further communication was quick and helpful. Arrived on time and the job was done friendly and professionally. Would very much recommend Steve from HouseWarm.

This guy is a consummate professional and straight down the line. Got told my boiler was knackered and needed upgrading, I wanted one last roll of the dice to make certain. Good job I did. From what was meant to be kaput, he got it working like it was new again. I couldn’t recommend this guy highly enough.

I had Steven visit today to service my boiler, absolutely fantastic, efficient and even helped me diagnose a couple of other niggling issues without any further charge. I would highly recommend if anyone is looking for a reliable, knowledgeable and skilled plumber.

I contacted Steven and he came around first thing the following day and sorted the problem promptly, clearly explaining the issue, the work required and his fee. He was very courteous and left no mess. I will use Steven again and recommend him to anyone who needs a plumber/heating engineer.

Very quick response to my email enquiry, then the two radiators were replaced within days. They looked great and the work was undertaken with care. I would highly recommend and would definitely use the company again if I had any plumbing or heating needs.

Contacted Steven via email about a leak we had on our toilet. Had a prompt reply and arranged a date/time to visit. He arrived on time, managed to fix the issue within a couple of hours and left everything clean and tidy. Very professional and would highly recommend. Many thanks.

I had been having problems with my toilet flushing for over 2 years of living in my flat, I have had other plumbers look at it but was told to replace the full toilet which I could not afford. Steve came out the same day and replaced a valve in less than an hour which has got the toilet working like new, full flush every time 🙂

Why choose HouseWarm?

Certified expert

Bringing 20 years of knowledge and skill to every job, delivering lasting results.

Guarantee

All work is fully guaranteed for 12 months, ensuring quality and peace of mind.

Local business

A trusted local business providing heating & plumbing services in homes since 2011.

About

My name is Steven Reid and I was born and raised in Newcastle. I incorporated HouseWarm Limited in 2011 to provide heating and plumbing services to homes in my hometown area.

With no call out fees and free fixed price quotes, I can offer you a local, trusted and experienced heating engineer and plumber at competitive prices.

Service areas

Key postcode areas covered are NE2, NE3, NE6, NE7, NE12, NE27, NE28, and NE29.

FAQs

How quickly can you get to a boiler breakdown in Newcastle and North Tyneside?

A freezing house is an emergency. Local breakdowns are prioritised, meaning a heating engineer can typically be at a doorstep in Newcastle, Wallsend, or the surrounding areas on the same day.

How much does a boiler repair cost?

Gas boiler repairs by HouseWarm start from £60 plus the cost of any part(s) with no VAT to pay.

Are your engineers Gas Safe registered?

Absolutely. HouseWarm is fully Gas Safe registered (Registration No. 533062). A Gas Safe ID card can be presented upon request for complete peace of mind before any work begins.

What are the most common reasons a boiler stops working?

Boilers often shut down due to straightforward issues like low system pressure, a frozen condensate pipe during cold snaps, or worn-out internal components like pumps and sensors. If the boiler is displaying a specific fault code or making an unusual noise, mentioning this when booking helps ensure the engineer arrives fully prepared to resolve the issue quickly.

Is there a guarantee on the boiler repair work?

Yes, all boiler repairs come with a 12 month guarantee on labour, alongside the standard manufacturer’s warranty on any genuine replacement parts installed.

How long does a boiler last?

A boiler can last 10 to 20 years with proper maintenance. Its lifespan depends on factors like:

Usage – Heavily used boilers may wear out faster.
Installation quality – A well-installed boiler lasts longer.
Type of boiler – Some models are more durable than others.
Annual Maintenance – Regular servicing helps extend its life.

If your boiler is over 15 years old, it may be worth considering a replacement for improved efficiency.